MOST FREQUENTLY USED ADDITIONAL SERVICES
Determine the weight used to calculate the courier service price.
Determining the total actual (real) weight of a shipment is done using any suitable measuring device (scale). In transportation, in addition to the actual weight, the so-called "volumetric weight" is also used, which is calculated based on the shipment dimensions (width, length, and height of the package).
Shipping rates are based on the actual or volumetric weight, whichever is greater.
Determining the volumetric weight of your shipment is done as follows:
The correct choice of packaging is the responsibility of the sender.
You can read our tips on how to package your shipments here.
The key to quality and timely delivery is the accurate and complete recipient address, contact person, and phone number.
You can request a courier on any business day using the "Schedule Pickup" form on our website or by calling: 02 313 2222. Same-day courier pickup requests are submitted between 9:00 and 14:00.
For our customers who work with company contracts, we provide an online portal My.intime.mk, where you can easily create waybills, schedule pickups, and get easy access to various inquiries.
